Shipping policy

Nine Dot Cannabis Beverages Shipping Policy

How We Ship:

Nine Dot utilizes trusted carriers like USPS, UPS, or FedEx to deliver your order securely and efficiently.

Order Processing:

  • Orders placed before 3:00 PM Eastern Standard Time (EST) typically ship out the same business day.

  • We reserve the right to take up to 5 business days for order processing and fulfillment, especially during peak times.

  • You will receive a confirmation email with tracking information once your order ships.

Out-of-Stock or Backordered Items:

  • In the rare case that an item you ordered is out of stock or backordered, we will notify you within 2 business days of your purchase.

  • You will then have the option to:

    • Wait for the product to be restocked (we will provide an estimated timeframe if available).

    • Request a full refund for the out-of-stock item.

    • Choose a substitute product of equal value.

Shipping Speed:

  • Nine Dot does not offer specific shipping speed options at checkout.

  • The final delivery timeframe will be determined by the chosen carrier during the shipment process.

Shipping Delays:

  • While Nine Dot strives for prompt delivery, we cannot be held responsible for delays caused by the shipping carrier.

  • Once your order is shipped, any delivery concerns should be directed to the chosen carrier's customer service department using the provided tracking information.

Age Verification:

  • Please remember that you must be 21 years of age or older to purchase and consume Nine Dot Cannabis Beverages. Age verification will be required upon delivery.